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"In hardware and software design, there is much
pressure from vocal sections of the public to add
this feature, to hook into that service, to adopt
this model for distribution and sale. Use focus
groups, sure, but only to know what the public
thinks, not what you should do. Companies that allow
themselves to be led by these views are unlikely to
ever make anything truly great; it's a committee of
a hundred thousand.

It's wrong to confuse 'features I'd like this product
to have' with 'features that this product must have
before it can be objectively good for at least some
users'."


And no, that's not from Steve Jobs.

:-)