nospam

In article
<759fcead-9a8f-47bb-ae86-a5c0ade153f9@u7g2000yqm.googlegroups.com>,
Rocky <rocky.rook@gmail.com> wrote:

> The iPhone 4 antenna issue is real. The leaked Apple troubleshooting
> documents and job posting confirms what a lot of iPhone 4 owners are
> stating. Worse yet, a lot of owners are finding that bumpers -- DIY or
> official ones -- don't totally solve the problem.

and others are not finding there to be much of a problem, wit some
finding that the phone works better than previous models. see the
anandtech review, for example.

salgud

On Thu, 01 Jul 2010 10:44:56 -0700, nospam wrote:

> In article
> <759fcead-9a8f-47bb-ae86-a5c0ade153f9@u7g2000yqm.googlegroups.com>,
> Rocky <rocky.rook@gmail.com> wrote:
>
>> The iPhone 4 antenna issue is real. The leaked Apple troubleshooting
>> documents and job posting confirms what a lot of iPhone 4 owners are
>> stating. Worse yet, a lot of owners are finding that bumpers -- DIY or
>> official ones -- don't totally solve the problem.
>
> and others are not finding there to be much of a problem, wit some
> finding that the phone works better than previous models. see the
> anandtech review, for example.

Good thinking. As long as there are some satisfied customers, the iPhone 4
is ok. Just do like the iSteve and ignore those pesky fools that aren't
happy with their new phone. The nerve!

Michelle Steiner

In article <1ry5nrtjc1lke.1n36zujeixfen.dlg@40tude.net>,
salgud <spamboy6547@comcast.net> wrote:

> Good thinking. As long as there are some satisfied customers, the iPhone
> 4 is ok. Just do like the iSteve and ignore those pesky fools that
> aren't happy with their new phone. The nerve!

Thus speaks a pesky fool who blames Apple for his own problems.

--
Check out the Hot Cocoa Party
<http://www.hotcocoaparty.info>

nospam

In article <1ry5nrtjc1lke.1n36zujeixfen.dlg@40tude.net>, salgud
<spamboy6547@comcast.net> wrote:

> >> The iPhone 4 antenna issue is real. The leaked Apple troubleshooting
> >> documents and job posting confirms what a lot of iPhone 4 owners are
> >> stating. Worse yet, a lot of owners are finding that bumpers -- DIY or
> >> official ones -- don't totally solve the problem.
> >
> > and others are not finding there to be much of a problem, wit some
> > finding that the phone works better than previous models. see the
> > anandtech review, for example.
>
> Good thinking. As long as there are some satisfied customers, the iPhone 4
> is ok. Just do like the iSteve and ignore those pesky fools that aren't
> happy with their new phone. The nerve!

what about those who are eager to criticize when the exact problem has
yet to be determined and completely dismiss *anything* that shows that
there are some advantages to the new antenna design?

there are several factors that contribute to this issue and everyone is
fixated on one single thing, the antenna.

that's not to say apple could be doing a better job. their handling of
it is absolutely atrocious. steve jobs is mouthing off again in emails.

salgud

On Thu, 01 Jul 2010 13:02:34 -0700, Michelle Steiner wrote:

> In article <1ry5nrtjc1lke.1n36zujeixfen.dlg@40tude.net>,
> salgud <spamboy6547@comcast.net> wrote:
>
>> Good thinking. As long as there are some satisfied customers, the iPhone
>> 4 is ok. Just do like the iSteve and ignore those pesky fools that
>> aren't happy with their new phone. The nerve!
>
> Thus speaks a pesky fool who blames Apple for his own problems.

sniff, sniff. Yes, it's their fault I failed my exams! and my Grandma died!
And it's all those bastards at Apple's fault!

Salgud

On 7/1/10 2:21 PM, nospam wrote:
> In article<1ry5nrtjc1lke.1n36zujeixfen.dlg@40tude.net >, salgud
> <spamboy6547@comcast.net> wrote:
>
>>>> The iPhone 4 antenna issue is real. The leaked Apple troubleshooting
>>>> documents and job posting confirms what a lot of iPhone 4 owners are
>>>> stating. Worse yet, a lot of owners are finding that bumpers -- DIY or
>>>> official ones -- don't totally solve the problem.
>>>
>>> and others are not finding there to be much of a problem, wit some
>>> finding that the phone works better than previous models. see the
>>> anandtech review, for example.
>>
>> Good thinking. As long as there are some satisfied customers, the iPhone 4
>> is ok. Just do like the iSteve and ignore those pesky fools that aren't
>> happy with their new phone. The nerve!
>
> what about those who are eager to criticize when the exact problem has
> yet to be determined and completely dismiss *anything* that shows that
> there are some advantages to the new antenna design?
>
Let's face it, when a product gets all the hype that the iPhone does,
when there are problems, they're going to hyped too. iSteve and Apple
know how to hype their products better than anyone today, for which I
admire them. But like anything else all that hype has a downside. So of
course, Apple gets lambasted when something like this happens - just a
natural by-product of all the hype.

> there are several factors that contribute to this issue and everyone is
> fixated on one single thing, the antenna.
>
> that's not to say apple could be doing a better job. their handling of
> it is absolutely atrocious. steve jobs is mouthing off again in emails.

Turns out that Steve's latest "mouthing off" wasn't Steve. Good thing.

But their "absolutely atrocious" handling of this makes it so much
worse. If Apple had come forth when this started, or, if really unaware
of the problem beforehand, after they did some research and found that
the problem is real and serious, and offered free Bumpers to any and all
iPhone 4 customers, the folks raising all the hell would have less to
rave about. The iSteve has played right into the Apple-haters hands by
his handling of the situation, probably because no likes being told
their baby has a large wart on the end of it's nose.

Larry

Salgud <spamboy6547@comcast.net> wrote in news:i0on4p$752$1
@news.eternal-september.org:

> But their "absolutely atrocious" handling of this makes it so much
> worse. If Apple had come forth when this started, or, if really
unaware
> of the problem beforehand, after they did some research and found that
> the problem is real and serious, and offered free Bumpers to any and
all
> iPhone 4 customers, the folks raising all the hell would have less to
> rave about. The iSteve has played right into the Apple-haters hands by
> his handling of the situation, probably because no likes being told
> their baby has a large wart on the end of it's nose.
>
>

No, the PROPER and MORAL thing to do is to recall the defective
products, say your sorry, give them a NEW, REDESIGNED product without
the defect and a free month for their trouble from the carrier.....and
be big heros to a loyal fanbase, instead of acting like a shithead and
being the goat.

Apple CAN afford to do what's proper and moral to it loyal customers,
especially at these profit margins!

As it is, as soon as the judge rules, FTC can FORCE Apple to replace the
defective products, which is also proper and moral for the bureaucracy
tasked with enforcement of the Magnusson-Moss Warranty Protection Act,
15USC50sect2300.

Here's the FTC businessman's manual telling Steve HIS obligations to
YOU, the consumer of his defective product:
http://www.ftc.gov/bcp/edu/pubs/business/adv/bus01.shtm
Very interesting reading, this manual. Every consumer needs to read it.

Quoting from the manual's implied warranties section they CANNOT weasle
out of by just saying it doesn't apply to them in their written
warranty:

"The implied warranty of merchantability is a merchant's basic promise
that the goods sold will do what they are supposed to do and that there
is nothing significantly wrong with them. In other words, it is an
implied promise that the goods are fit to be sold. The law says that
merchants make this promise automatically every time they sell a product
they are in business to sell. For example, if you, as an appliance
retailer, sell an oven, you are promising that the oven is in proper
condition for sale because it will do what ovens are supposed to do—bake
food at controlled temperatures selected by the buyer. If the oven does
not heat, or if it heats without proper temperature control, then the
oven is not fit for sale as an oven, and your implied warranty of
merchantability would be breached. In such a case, the law requires you
to provide a remedy so that the buyer gets a working oven."

The product is defective because it doesn't function AS THE BUYER, not
Steve Jobs, expects. Being forced to hold it a certain way before it
will work isn't acceptable, even in Steve's wildest imagination.

"Federal law prohibits you from disclaiming implied warranties on any
consumer product if you offer a written warranty for that product (see
What the Magnuson-Moss Act Requires) or sell a service contract on it
(see Offering Service Contracts)."

http://www.free-lemon-law-guide.com/...rranty-act.php

The actual law is stored here:
http://www.law.cornell.edu/uscode/ht..._15_10_50.html

My favorite part is section 2304(a)(4) which says:

"(4) if the product (or a component part thereof) contains a defect or
malfunction after a reasonable number of attempts by the warrantor to
remedy defects or malfunctions in such product, such warrantor must
permit the consumer to elect either a refund for, or replacement without
charge of, such product or part (as the case may be). The Commission may
by rule specify for purposes of this paragraph, what constitutes a
reasonable number of attempts to remedy particular kinds of defects or
malfunctions under different circumstances. If the warrantor replaces a
component part of a consumer product, such replacement shall include
installing the part in the product without charge."

The key words to pay particular attention to are:

"such warrantor must permit the consumer to elect either a refund for,
or replacement without charge of, such product or part (as the case may
be)."

Notice the Federal Law says it's up to the CONSUMER, NOT Steve Jobs or
anyone at the ATTWS store or anyone at Apple Computer, to decide for
HIMSELF whether to get a FULL REFUND, NOT a tradeup for more money, NOT
a partial refund at 5c on the dollar, a FULL REFUND OF EVERY
PENNY.....or.....a REPLACEMENT unit, at NO CHARGE. This is why WalMart
cheerfully refunds or replaces the pants the zipper came out of or the
bike that fell apart or the car stereo that ran 10 hours and died.
Walmsrt is NOT your friend. Walmart is merely complying with FEDERAL
LAW.

Look through the law and the FTC site and notice there is no exemption
for Apple Computer or Steve Jobs listed.....(c;]

Replacing this malfunctioning PoS with another malfunctioning PoS is NOT
PERMITTED....
And the judgement of whether it's fixed or not is UP TO YOU not up to
"them"....a very nice position to be in, indeed.


--
Global Warming and Creationism are to science what storks are to
obstetrics...

Larry

nospam

In article <Xns9DAADE6561413noonehomecom@74.209.131.13>, Larry
<noone@home.com> wrote:

> No, the PROPER and MORAL thing to do is to recall the defective
> products, say your sorry, give them a NEW, REDESIGNED product without
> the defect and a free month for their trouble from the carrier.....and
> be big heros to a loyal fanbase, instead of acting like a shithead and
> being the goat.

a lot of users find it to perform *better* than before. only the
bashers think it's defective. nevertheless, anyone who is not satisfied
can return it.

> As it is, as soon as the judge rules, FTC can FORCE Apple to replace the
> defective products, which is also proper and moral for the bureaucracy
> tasked with enforcement of the Magnusson-Moss Warranty Protection Act,
> 15USC50sect2300.

not if the judge tosses out the lawsuits or finds in apple's favour.

you're assuming that apple will lose, solely due to your hatred. you
are totally blind to anything that suggests otherwise.

Michelle Steiner

In article <Xns9DAADE6561413noonehomecom@74.209.131.13>,
Larry <noone@home.com> wrote:

> As it is, as soon as the judge rules, FTC can FORCE Apple to replace the
> defective products,

Apple doesn't have to be forced to do anything; it's already said that it
will accept returns of the iPhone 4 within 30 days of the sale date.

But an Apple-hater like you isn't interested in facts, are you, Larry?

--
Check out the Hot Cocoa Party
<http://www.hotcocoaparty.info>

Mike

On 02/07/2010 3:04 PM, salgud wrote:
> On Thu, 01 Jul 2010 13:02:34 -0700, Michelle Steiner wrote:
>
>> In article<1ry5nrtjc1lke.1n36zujeixfen.dlg@40tude.net >,
>> salgud<spamboy6547@comcast.net> wrote:
>>
>>> Good thinking. As long as there are some satisfied customers, the iPhone
>>> 4 is ok. Just do like the iSteve and ignore those pesky fools that
>>> aren't happy with their new phone. The nerve!
>>
>> Thus speaks a pesky fool who blames Apple for his own problems.
>
> sniff, sniff. Yes, it's their fault I failed my exams! and my Grandma died!
> And it's all those bastards at Apple's fault!

Sorry to hear about your gran but unless she was killed by a falling
iphone 4, dropped as someone leant out of a window to get a better
signal, I think blaming Apple is harsh.

Mike