tnom@mucks.net

After having this original problem on my 3gs.
Message ID 10ci97hf8akj67vjnrm6ur2vih4bomudb7@4ax.com

I then decided to upgrade another 3gs. Even though I didn't state
it in the original post I got the latest version of iTunes first. Then
upgraded. The results were worse. It took three hours to straighten
the mess out. Same thing happened plus more.

After two hours of letting iTunes do its thing by syncing and
upgrading the iPhone some of the iPhones ringtones were gone.
I then did exactly what I did in the original post and I got only a
few of the ringtones back. How could this be????

This is what I found. The ringtones on this computer unlike my
computer were stored in different locations. iTunes wasn't smart
enough to keep track of these locations after the upgrade. I had to
point iTunes to these locations before these ringtones could be
synced.

Also when checking the iPhone out after the upgrade I decided to check
out the contacts and the music on the iPhone. Contacts ok. Music gone

Getting the music back I had to sync no music first. Then sync the
entire library. Why I had to do this I don't know. iTunes gave me no
error messages at all..... iTunes must not be very smart.

I have never really liked the program iTunes in the first place. I
would much rather just use the Windows explorer and cut and paste
to get whatever I wanted on the iPhone. But I went along with iTunes
because I thought it was a way to dummy proof the process of moving
files. The only problem is that the program isn't any smarter than the
completeness of its own programming. If my experience is a predictor
of the future then I would think that there will be many frustrated
iPhone users in the weeks ahead.

Your Name

In article <7jql97952gnlb89p590uc8t7g197lu4hb0@4ax.com>, tnom@mucks.net wrote:

> After having this original problem on my 3gs.
> Message ID 10ci97hf8akj67vjnrm6ur2vih4bomudb7@4ax.com
>
> I then decided to upgrade another 3gs. Even though I didn't state
> it in the original post I got the latest version of iTunes first. Then
> upgraded. The results were worse. It took three hours to straighten
> the mess out. Same thing happened plus more.
>
> After two hours of letting iTunes do its thing by syncing and
> upgrading the iPhone some of the iPhones ringtones were gone.
> I then did exactly what I did in the original post and I got only a
> few of the ringtones back. How could this be????
>
> This is what I found. The ringtones on this computer unlike my
> computer were stored in different locations. iTunes wasn't smart
> enough to keep track of these locations after the upgrade. I had to
> point iTunes to these locations before these ringtones could be
> synced.
>
> Also when checking the iPhone out after the upgrade I decided to check
> out the contacts and the music on the iPhone. Contacts ok. Music gone
>
> Getting the music back I had to sync no music first. Then sync the
> entire library. Why I had to do this I don't know. iTunes gave me no
> error messages at all..... iTunes must not be very smart.
>
> I have never really liked the program iTunes in the first place. I
> would much rather just use the Windows explorer and cut and paste
> to get whatever I wanted on the iPhone. But I went along with iTunes
> because I thought it was a way to dummy proof the process of moving
> files. The only problem is that the program isn't any smarter than the
> completeness of its own programming. If my experience is a predictor
> of the future then I would think that there will be many frustrated
> iPhone users in the weeks ahead.

There's nothing wrong with iTunes, as proven by the fact that it's been
working properly with the previous iOS version.

The "problem" is that you decided to upgrade to a brand new operating
system on day one. It's pretty much guaranteed that there will be issues,
as there is with ANY new product, which is why sensible people always wait
for a while and let others do the release testing first.

By the way, iTunes syncing is "dummy proof". Most people wouldn't have any
clue where on the iPhone they need to copy various files. If you really
want to do that (and potentially screw up your iPhone), then there are a
few apps out there that let you do that, even without jailbreaking the
device.

iCloud is probably going to be even more "dummy proof" ... although again,
you should wait for the initial release's issues to be fixed before
trusting it (and ALWAYS ALWAYS have you own backups).

tnom@mucks.net

>There's nothing wrong with iTunes, as proven by the fact that it's been
>working properly with the previous iOS version.

> It's pretty much guaranteed that there will be issues,
>as there is with ANY new product,

The two statements above don't jive that is unless you accept
flawed software. If the new software was flawed the it shouldn't
have been released until the bugs were worked out.

Doug Anderson

tnom@mucks.net writes:

> >There's nothing wrong with iTunes, as proven by the fact that it's been
> >working properly with the previous iOS version.
>
> > It's pretty much guaranteed that there will be issues,
> >as there is with ANY new product,
>
> The two statements above don't jive that is unless you accept
> flawed software. If the new software was flawed the it shouldn't
> have been released until the bugs were worked out.

And no published books should have typos, paint should never be
scratched, and all children should be above average.

There is really no such things as "all bugs worked out" for any
reasonably complicated piece of software. One hopes (or at least I
hope) Apple did a good job beta testing. No matter how good a job
they (or anyone else) does though, there will be _some_ problems that
get missed until release.

Bert

In news:0bfm97hr11fephrfp0c2f600i6del7ksrh@4ax.com tnom@mucks.net wrote:

>
>>There's nothing wrong with iTunes, as proven by the fact that it's
>>been working properly with the previous iOS version.
>
>> It's pretty much guaranteed that there will be issues,
>>as there is with ANY new product,
>
> The two statements above don't jive that is unless you accept
> flawed software. If the new software was flawed the it shouldn't
> have been released until the bugs were worked out.

I don't think there's ever been a piece of commercial software released
with no bugs, even if nobody's ever encountered them.

--
bert@iphouse.com St. Paul, MN

tnom@mucks.net

On 16 Oct 2011 20:51:21 GMT, Bert <bert@iphouse.com> wrote:

>In news:0bfm97hr11fephrfp0c2f600i6del7ksrh@4ax.com tnom@mucks.net wrote:
>
>>
>>>There's nothing wrong with iTunes, as proven by the fact that it's
>>>been working properly with the previous iOS version.
>>
>>> It's pretty much guaranteed that there will be issues,
>>>as there is with ANY new product,
>>
>> The two statements above don't jive that is unless you accept
>> flawed software. If the new software was flawed the it shouldn't
>> have been released until the bugs were worked out.
>
>I don't think there's ever been a piece of commercial software released
>with no bugs, even if nobody's ever encountered them.

You are right. Within reason. Two iPhones upgraded, two major
upgrade problems. I never signed up as a beta tester.

Your Name

In article <kaim97pfsf02bjorl4otld6tsg550shecj@4ax.com>, tnom@mucks.net wrote:
> On 16 Oct 2011 20:51:21 GMT, Bert <bert@iphouse.com> wrote:
> >In news:0bfm97hr11fephrfp0c2f600i6del7ksrh@4ax.com tnom@mucks.net wrote:
> >>>
> >>> There's nothing wrong with iTunes, as proven by the fact that it's
> >>> been working properly with the previous iOS version.
> >>>
> >>> It's pretty much guaranteed that there will be issues,
> >>> as there is with ANY new product,
> >>
> >> The two statements above don't jive that is unless you accept
> >> flawed software. If the new software was flawed the it shouldn't
> >> have been released until the bugs were worked out.
> >
> >I don't think there's ever been a piece of commercial software released
> >with no bugs, even if nobody's ever encountered them.
>
> You are right. Within reason. Two iPhones upgraded, two major
> upgrade problems. I never signed up as a beta tester.

Then you should wait for the next release. It's a well known "rule" that
version 1 of pretty much ANYTHING is almost always buggy, version 1.1
fixes many problems found in the initial release. You should always wait
and these days always check various forums to see if anyone else is
reporting problems.

No manufacturer can test every single possibility. If the problem is only
occurring with your computer, then it's obviously something peculiar
there. If the problem is occurring for a few people and not others, then
there's still something different in their set-ups.

If the problem is affecting everyone, then you MIGHT have a legitimate
complaint.

Next time you'll know to wait.

By the way, the same is true for updates as well, so instead of
immediately downloading iOS 5.1, wait and see if there are any problems
reported for that before you upgrade.

tnom@mucks.net

On Mon, 17 Oct 2011 14:00:58 +1300, yourname@yourisp.com (Your Name)
wrote:

>In article <kaim97pfsf02bjorl4otld6tsg550shecj@4ax.com>, tnom@mucks.net wrote:
>> On 16 Oct 2011 20:51:21 GMT, Bert <bert@iphouse.com> wrote:
>> >In news:0bfm97hr11fephrfp0c2f600i6del7ksrh@4ax.com tnom@mucks.net wrote:
>> >>>
>> >>> There's nothing wrong with iTunes, as proven by the fact that it's
>> >>> been working properly with the previous iOS version.
>> >>>
>> >>> It's pretty much guaranteed that there will be issues,
>> >>> as there is with ANY new product,
>> >>
>> >> The two statements above don't jive that is unless you accept
>> >> flawed software. If the new software was flawed the it shouldn't
>> >> have been released until the bugs were worked out.
>> >
>> >I don't think there's ever been a piece of commercial software released
>> >with no bugs, even if nobody's ever encountered them.
>>
>> You are right. Within reason. Two iPhones upgraded, two major
>> upgrade problems. I never signed up as a beta tester.
>
>Then you should wait for the next release.
Snip

No. Why should I wait? Apple released it!
If any waiting should of occurred it should
of been by Apple.

Problems are being reported by multiple people.
Many are the same problems. If Apple didn't see
this during their testing then that's Apples fault.
It is obvious.

Apple released software that wasn't ready to be
released. A deadline trumped good sense.

Stop making excuses for them.

Signed, Not a iSheep

Doug Anderson

tnom@mucks.net writes:

> On Mon, 17 Oct 2011 14:00:58 +1300, yourname@yourisp.com (Your Name)
> wrote:
>
> >In article <kaim97pfsf02bjorl4otld6tsg550shecj@4ax.com>, tnom@mucks.net wrote:
> >> On 16 Oct 2011 20:51:21 GMT, Bert <bert@iphouse.com> wrote:
> >> >In news:0bfm97hr11fephrfp0c2f600i6del7ksrh@4ax.com tnom@mucks.net wrote:
> >> >>>
> >> >>> There's nothing wrong with iTunes, as proven by the fact that it's
> >> >>> been working properly with the previous iOS version.
> >> >>>
> >> >>> It's pretty much guaranteed that there will be issues,
> >> >>> as there is with ANY new product,
> >> >>
> >> >> The two statements above don't jive that is unless you accept
> >> >> flawed software. If the new software was flawed the it shouldn't
> >> >> have been released until the bugs were worked out.
> >> >
> >> >I don't think there's ever been a piece of commercial software released
> >> >with no bugs, even if nobody's ever encountered them.
> >>
> >> You are right. Within reason. Two iPhones upgraded, two major
> >> upgrade problems. I never signed up as a beta tester.
> >
> >Then you should wait for the next release.
> Snip
>
> No. Why should I wait?

The earlier adopters will have a higher chance of encountering bugs.
But if you don't mind that, no reason to wait. (You seem to mind it.)

> Apple released it!
> If any waiting should of occurred it should
> of been by Apple.

Yes, all software should released only when it is perfect. And yet
this is a goal that no one is able to reach.

So in real life you have two choices: adopt new versions the moment
they come out and take a higher risk of problems (this applies no
matter who the software developer is). Or, wait a while until it is
more likely that a higher percentage of the bugs are found.

You've chosen the first tactic.

Fred

>
> You've chosen the first tactic.

It seems to me that the tactic taken was to make people aware of buggy
software. Specifically the ability of iTunes to handle the upgrade. This
flaw is well beyond what any reasonable person would expect. I see no
problem with this tactic.

The other tactic I see is way to common in this group. That tactic is to
constantly make excuses for Apple, and attack the messenger.