Juan I. Cahis

Dear friends:

Be careful when upgrading to iOS 5.0

Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
there were some problems. Although Apple says that your device will be
fully backup-ed before the installation, and fully restored after it,
that didn't worked 100%

-) The "sent" folder of all the POP email accounts were
lost, without any possibility to recover them. I recommend to use the
iOS email option "BCC to yourself" in the future, then you will have
these messages in your inbox too.

-) My subscription to "The Economist" lost all the
downloaded magazines. Fortunately, I could download them again from
The Economist's site, but to do it, I needed some 30 extra minutes.

-) I lost all the downloaded magazines that I were
subscribed through Zinio. As in the previous case, I could download
them again from the Zinio's site. The problem was that they were about
40, so I needed to spend a couple of hours doing the work.

So, the "term full backup" is a mistake, it doesn't work as expected.
Be careful to check that all the documents you have in the different
applications spaces are preserved. Maybe you will be surprised.

Thanks
Juan I. Cahis
Santiago de Chile (South America)

Wes Groleau

On 10-14-2011 20:40, Juan I. Cahis wrote:
> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
> there were some problems. Although Apple says that your device will be
> fully backup-ed before the installation, and fully restored after it,
> that didn't worked 100%

Is it possible you misunderstood some of the pop-ups and disconnected
too soon?

My upgrade wiped out everything, but then as far as I can tell, restored
everything. But it took three or more reboots to
finish the job.

--
Wes Groleau

There are two types of people in the world …
http://Ideas.Lang-Learn.us/barrett?itemid=1157

BreadWithSpam@fractious.net

Wes Groleau <Groleau+news@FreeShell.org> writes:
> On 10-14-2011 20:40, Juan I. Cahis wrote:
>> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
>> there were some problems. Although Apple says that your device will be
>> fully backup-ed before the installation, and fully restored after it,
>> that didn't worked 100%

> Is it possible you misunderstood some of the pop-ups and disconnected
> too soon?

I'm guessing that might have been part of his problem.
(Why he's using POP, I don't know - the lost messages
were apparently stored locally on the iPhone only? Yech -
move to a modern IMAP mail server. POP is done.)

> My upgrade wiped out everything, but then as far as I can tell,
> restored everything. But it took three or more reboots to
> finish the job.

Mine, too. And there never was a pop-up that said clearly
"all done now, go have fun!" It just stopped with the
cycling and seemed quiet for a while, so I took that to
mean that it really was finally done. They could have
made it more obvious.

--
Plain Bread alone for e-mail, thanks. The rest gets trashed.

Brian

Juan I. Cahis <jiclbchSINBASURA@attglobal.net> wrote:
> Dear friends:
>
> Be careful when upgrading to iOS 5.0
>
> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
> there were some problems. Although Apple says that your device will be
> fully backup-ed before the installation, and fully restored after it,
> that didn't worked 100%
>
> -) The "sent" folder of all the POP email accounts were
> lost, without any possibility to recover them. I recommend to use the
> iOS email option "BCC to yourself" in the future, then you will have
> these messages in your inbox too.
>
> -) My subscription to "The Economist" lost all the
> downloaded magazines. Fortunately, I could download them again from
> The Economist's site, but to do it, I needed some 30 extra minutes.
>
> -) I lost all the downloaded magazines that I were
> subscribed through Zinio. As in the previous case, I could download
> them again from the Zinio's site. The problem was that they were about
> 40, so I needed to spend a couple of hours doing the work.
>
> So, the "term full backup" is a mistake, it doesn't work as expected.
> Be careful to check that all the documents you have in the different
> applications spaces are preserved. Maybe you will be surprised.
>
> Thanks
> Juan I. Cahis
> Santiago de Chile (South America)

I thought that iTunes backed up what was on the iPad...maybe it only backs
up only certain things.

--
Regards Brian

Juan I. Cahis

Dear Brian & friends:

Brian <bclark@es.co.nz> wrote:
> Juan I. Cahis <jiclbchSINBASURA@attglobal.net> wrote:
>> Dear friends:
>>
>> Be careful when upgrading to iOS 5.0
>>
>> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
>> there were some problems. Although Apple says that your device will be
>> fully backup-ed before the installation, and fully restored after it,
>> that didn't worked 100%
>>
>> -) The "sent" folder of all the POP email accounts were
>> lost, without any possibility to recover them. I recommend to use the
>> iOS email option "BCC to yourself" in the future, then you will have
>> these messages in your inbox too.
>>
>> -) My subscription to "The Economist" lost all the
>> downloaded magazines. Fortunately, I could download them again from
>> The Economist's site, but to do it, I needed some 30 extra minutes.
>>
>> -) I lost all the downloaded magazines that I were
>> subscribed through Zinio. As in the previous case, I could download
>> them again from the Zinio's site. The problem was that they were about
>> 40, so I needed to spend a couple of hours doing the work.
>>
>> So, the "term full backup" is a mistake, it doesn't work as expected.
>> Be careful to check that all the documents you have in the different
>> applications spaces are preserved. Maybe you will be surprised.
>>
>> Thanks
>> Juan I. Cahis
>> Santiago de Chile (South America)
>
> I thought that iTunes backed up what was on the iPad...maybe it only backs
> up only certain things.

That is exactly my point. The data on some apps is not backed, why? I don't
know, maybe they are bad programmed.

--
Enviado desde mi iPad, Juan I. Cahis, Santiago de Chile.

Juan I. Cahis

Dear Wes & friends:

Wes Groleau <Groleau+news@FreeShell.org> wrote:
> On 10-14-2011 20:40, Juan I. Cahis wrote:
>> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
>> there were some problems. Although Apple says that your device will be
>> fully backup-ed before the installation, and fully restored after it,
>> that didn't worked 100%
>
> Is it possible you misunderstood some of the pop-ups and disconnected too soon?
>
> My upgrade wiped out everything, but then as far as I can tell, restored
> everything. But it took three or more reboots to
> finish the job.

Definitively no

--
Enviado desde mi iPad, Juan I. Cahis, Santiago de Chile.

Fred Moore

In article <9akh97d3f474a2qidgrq4hq2epn4tbsod1@4ax.com>,
Juan I. Cahis <jiclbchSINBASURA@attglobal.net> wrote:

> Dear friends:
>
> Be careful when upgrading to iOS 5.0
>
> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
> there were some problems. Although Apple says that your device will be
> fully backup-ed before the installation, and fully restored after it,
> that didn't worked 100%
>
> -) The "sent" folder of all the POP email accounts were
> lost, without any possibility to recover them. I recommend to use the
> iOS email option "BCC to yourself" in the future, then you will have
> these messages in your inbox too.
>
> -) My subscription to "The Economist" lost all the
> downloaded magazines. Fortunately, I could download them again from
> The Economist's site, but to do it, I needed some 30 extra minutes.
>
> -) I lost all the downloaded magazines that I were
> subscribed through Zinio. As in the previous case, I could download
> them again from the Zinio's site. The problem was that they were about
> 40, so I needed to spend a couple of hours doing the work.
>
> So, the "term full backup" is a mistake, it doesn't work as expected.
> Be careful to check that all the documents you have in the different
> applications spaces are preserved. Maybe you will be surprised.

Juan, at least part of what you're seeing is probably the result of a
way iOS5 stores certain data as compared to previous iOS versions. A
number of apps store documents in Caches, which in the past was never
cleared. Well, now it is, losing data for a lot of folks.

This is a post from yesterday's Macintouch iOS 5 forum
<http://www.macintouch.com/readerrepo...rm/index.html#
d14oct2011>

quote
MacInTouch Reader
Cleaning... <http://www.marco.org/2011/10/13/ios5-caches-cleaning>
[...] Instapaper has stored its downloaded articles in Caches for years,
since I didn't want to slow down iTunes syncing for my customers or
enlarge their backups unnecessarily, and full restores don't happen
often enough for it to be a problem for most people. This new policy now
locks me into using Caches: I no longer have a choice.

But in iOS 5, there's an important change: Caches and tmp -- the only
two directories that aren't backed up -- are "cleaned" out when the
device is low on space.

A handful of developers reported this problem happening to them with
Instapaper before iOS 5 was even released to the public -- I'm dreading
the influx of reports about this now that iOS 5 is available to everyone.

There's no longer anywhere to store files that don't need to be backed
up (or can't be, by the new policy) but shouldn't be randomly deleted.
This is problematic for lots of apps, including this quick list off the
top of my head [...]
unquote

I suggest reading the other posts in the forum; lots of good info.

Todd Allcock

At 15 Oct 2011 07:04:49 -0500 Juan I.Cahis wrote:
> Dear Brian & friends:
>
> Brian <bclark@es.co.nz> wrote:
> > Juan I. Cahis <jiclbchSINBASURA@attglobal.net> wrote:
> >> Dear friends:
> >>
> >> Be careful when upgrading to iOS 5.0
> >>
> >> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
> >> there were some problems. Although Apple says that your device will
be
> >> fully backup-ed before the installation, and fully restored after it,
> >> that didn't worked 100%
> >>
> >> -) The "sent" folder of all the POP email accounts were
> >> lost, without any possibility to recover them. I recommend to use the
> >> iOS email option "BCC to yourself" in the future, then you will have
> >> these messages in your inbox too.
> >>
> >> -) My subscription to "The Economist" lost all the
> >> downloaded magazines. Fortunately, I could download them again from
> >> The Economist's site, but to do it, I needed some 30 extra minutes.
> >>
> >> -) I lost all the downloaded magazines that I were
> >> subscribed through Zinio. As in the previous case, I could download
> >> them again from the Zinio's site. The problem was that they were
about
> >> 40, so I needed to spend a couple of hours doing the work.
> >>
> >> So, the "term full backup" is a mistake, it doesn't work as expected.
> >> Be careful to check that all the documents you have in the different
> >> applications spaces are preserved. Maybe you will be surprised.
> >>
> >> Thanks
> >> Juan I. Cahis
> >> Santiago de Chile (South America)
> >
> > I thought that iTunes backed up what was on the iPad...maybe it only
backs
> > up only certain things.
>
> That is exactly my point. The data on some apps is not backed, why? I
don't
> know, maybe they are bad programmed.

I read a post by the devs who wrote Instapaper that says this is an iOS5
issue that will bite a lot of apps.

Because of the data demands of iCloud, Apple is now directing devs to
store downloaded in-app content (e.g. ebooks, media, magazines, RSS feed
items, etc.) to a type of data folder that doesn't get backed up to
iCloud or iTunes. User- or app-created files, like documents, photos, etc.
can be stored in a backed-up folder.

The logic is that the downloaded content can always be re-downloaded from
the original source, so it doesn't need to waste space in iCloud or waste
bandwidth backing it up there.

A bigger potential issue (that didn't affect you yet) however, is that
iOS clears those folder types when storage memory gets low, and you won't
know your downloaded content is gone until you next run the app, which
the Instapaper guys say some of their customers only discovered when the
opened the app on an airplane and discovered their downloaded RSS feeds
were gone, and had no connection to redownload them.

David Empson

Juan I. Cahis <jiclbchSINBASURA@attglobal.net> wrote:

> Dear Brian & friends:
>
> Brian <bclark@es.co.nz> wrote:
> > Juan I. Cahis <jiclbchSINBASURA@attglobal.net> wrote:
> >> Dear friends:
> >>
> >> Be careful when upgrading to iOS 5.0
> >>
> >> Today I upgraded my iPhone 4, my iPad 2 and my wife's iPad 1, and
> >> there were some problems. Although Apple says that your device will be
> >> fully backup-ed before the installation, and fully restored after it,
> >> that didn't worked 100%
> >>
> >> -) The "sent" folder of all the POP email accounts were
> >> lost, without any possibility to recover them. I recommend to use the
> >> iOS email option "BCC to yourself" in the future, then you will have
> >> these messages in your inbox too.
> >>
> >> -) My subscription to "The Economist" lost all the
> >> downloaded magazines. Fortunately, I could download them again from
> >> The Economist's site, but to do it, I needed some 30 extra minutes.
> >>
> >> -) I lost all the downloaded magazines that I were
> >> subscribed through Zinio. As in the previous case, I could download
> >> them again from the Zinio's site. The problem was that they were about
> >> 40, so I needed to spend a couple of hours doing the work.
> >>
> >> So, the "term full backup" is a mistake, it doesn't work as expected.
> >> Be careful to check that all the documents you have in the different
> >> applications spaces are preserved. Maybe you will be surprised.
> >
> > I thought that iTunes backed up what was on the iPad...maybe it only backs
> > up only certain things.
>
> That is exactly my point. The data on some apps is not backed, why? I don't
> know, maybe they are bad programmed.

iTunes definitely doesn't back up _everything_ from iOS Apps. The
decision about what to backup is made by the app developer, according to
where they locate files managed by the app.

In particular, iTunes does not back up anything classified as "cache"
data, nor does it back up the application code (since that should still
be in the iTunes library and can be restored from there).

Not sure whether this would explain loss of sent mail for POP accounts.
It quite possibly does, since sent mail for IMAP accounts could be
classified as cached, and Apple might have not bothered to handle POP
differently.

For The Economist and Zinio, it would depend on how those apps were
implemented. If they store downloaded magazines in a cache folder, they
would not be backed up by iTunes, and would have to be downloaded again
after a full restore.

While upgrading to iOS 5, the Time app didn't lose the only issue I've
bought (Steve Jobs memorial), and Bento and FileMaker Mobile didn't lose
my databases.
--
David Empson
dempson@actrix.gen.nz